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Online tax returns hindered by lack of skills

12 June, 2009

It has been reported that a lack of IT skills in some businesses, some of which include freelance consultants and contractors, is slowing down the overall success of the HMRC's move towards online tax returns.

Writing for Accounting Web, Mr John Stokdyk said that some people were finding such systems unfamiliar and that the latest GfK NOP research concluded that many people were not as modernised as the Government thought. 18 % of VAT registered businesses did not have access to the internet and many wanted more support in smoothing the transition to an online system that would become mandatory for returns next year.

"The compliance rules themselves are not getting any simpler and the piecemeal introduction of new and different online filing mechanisms has merely succeeded in adding new layers of complexity for businesses and their advisers," he added.

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